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Frequently asked questions
Find answers to common questions about our products, shipping, and policies.
What is your return policy?
We offer a 30-day return policy on all unused items in their original packaging. Please contact our customer service team to initiate a return. If your order is delayed you are entitled to a refund.
How long does shipping take?
Standard shipping typically takes 6-7 business days. Express shipping options are available at checkout for faster delivery.
Do you ship internationally?
Yes, we ship to most countries worldwide. International shipping times vary by location and typically take 10-21 business days.
How can I track my order?
Once your order ships, you'll receive a tracking number via email. You can use this number to track your package on our website or the carrier's site.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, Google Pay, and Shop Pay for your convenience.
How do I contact customer support?
You can reach our customer support team via our contact form. We typically respond within 24 hours.